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HealthspanMD Website Privacy Policy 

Your privacy is important to us. This Privacy Policy explains how HealthspanMD (collectively referred to in this privacy policy as “HealthspanMD”, the “Company” or sometimes “we” or “us” or “our”),  collects, uses, stores and shares your Personal Data and Non-Personal Data (collectively “Data”) when you visit the HealthspanMD website or use HealthspanMD’s internet-based services, including but not limited to, HealthspanMD’s member services, member interface, blogs, resources and other internet-based features (collectively, the “Services” or “Website”). This Privacy Policy applies to all Website users. Your use of the Website means that you agree with this Privacy Policy and future changes to it. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THIS PRIVACY POLICY, THEN YOU MUST NOT USE OR MUST STOP USING THE WEBSITE IMMEDIATELY.  

We provide this online privacy policy (“Privacy Policy”) in order to disclose and address how we collect, use, retain, share, protect or otherwise handle your information, including ‘Personally Identifiable Information’ (PII), you provide to us as user of HealthspanMD’s Website, and also describes your choices regarding our use and your access to your personal information. PII, as used in US privacy law and information security, is information, such as a name or address, that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. 

This privacy policy governs and details the following: 

  • What information about you or a third party is collected from you by our website. 

  • The name of the organization collecting such information. 

  • How the information is or may be used. 

  • With whom the information may be shared. 

  • What choices are available to you regarding the collection, use and distribution of your personal information. 

  • The security procedures that are in place to protect against the loss, misuse or alteration of the information which is under the control of our website. 

  • How you can correct any inaccuracies in the information you provide.   

  • You may opt to unsubscribe by clicking or pressing the unsubscribe button located at the bottom of any promotional email. 

You agree to and accept the terms of this Privacy Policy when you: (a) access or use this Site; (b) register with the Site; (c) agree to receive e-mail from us by indicating consent on the Site or via any other means; or (d) provide any Personally Identifiable Information. 

Please read our privacy policy carefully to get a clear understanding of how we collect, use, retain, share, protect or otherwise handle personal information. If you have any questions or concerns regarding this Privacy Policy, you should contact info@healthspanmd.com.  

What Data We Collect 

HealthspanMD collects personal information that you provide (“Personal Data”) as well as general information about the use of its website (“Non-Personal Data”). 

We collect personal information when you: 

  • Fill out a form; 

  • Subscribe to email marketing; or 

  • Communicate with, or provide feedback to, us online. 

What personal information do we collect? 

Information you give us. When you fill out a form on our website, we collect personal information entered voluntarily by you that may include your: 

  • First and last name; 

  • Email address; 

  • Organization 

  • Title; and  

  • Phone number 

You can choose not to provide personal information, but opting out of providing such information will prevent you from utilizing services through our website

Automatically Collected Information.  We receive and store certain types of information through automated means such as cookies, web beacons and web server logs whenever you interact with our Site. 

Information we automatically collect through your use of the Website. As you use the Website, certain information may also be passively collected. Through cookies, pixels, beacons, log files and other technologies, we may collect information about how you use the Website. By knowing about you, we can deliver more helpful information, programs, tools and advertisements. Please see the sections regarding cookies and opting out of tracking below for more information. 

We: 

  • Use “cookies” (tracking devices placed on your computer) 

  • Honor “do not track” signals and do not use advertising when a “Do Not Track” (DNT) browser mechanism is in place. 

  • Utilize third-party behavioral tracking. 

  • Do not sell, trade or otherwise transfer personal information. 

  • Do not include or offer third-party products or services on our Site. 

  • Have enabled Google Ads on our Site. 

  • Pursuant to the California Online Privacy Protection Act, we agree that users can anonymously visit our Site. 

  • Post changes to our privacy policy on our Privacy Policy Page. 

We Use Cookies.  A cookie is a text file stored on the user’s hard drive containing information about the user. The Website creates cookies to record information about a user’s preferences, such as the items you add to your shopping cart, and for security purposes. Cookies are also used to help us determine the various services you use and the support you may need, and to help us detect and solve any problems you may have while using our Site. Most cookies expire after a certain time period. If you wish, you may set your browser to reject all cookies and still view our website. Cookies placed by HealthspanMD’s Site are not tied to any personally identifiable information. 

You may refuse/block the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of our website. 

How does our Site handle do not track signals? We honor do not track signals and we do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. 

Does our site allow third-party behavioral tracking? We allow third-party behavioral tracking. 

Disclosure of Personal Information. HealthspanMD owns and operates the website, and we are the sole owner of the information collected through the Site.  We know how important it is to keep the information you’ve entrusted to us confidential. We will not rent, sell or share your personal information with third parties except as specifically approved through your opt-in agreement or under the circumstances described in this Privacy Policy. If you do not want us to use or disclose personal information collected about you in the ways identified in this policy, you should not use our website or services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

Vetting and Monitoring of Third-Party Service Providers  

HealthspanMD is committed to ensuring that all third-party service providers who handle personal information, including Protected Health Information (PHI), comply with applicable federal and Arizona privacy laws, as well as HIPAA regulations. To achieve this, HealthspanMD implements the following vetting and monitoring procedures:  

  1. Initial Vetting: Before engaging with any third-party service provider, HealthspanMD conducts a thorough review of the provider's privacy and security practices. This includes evaluating their compliance with HIPAA and other relevant privacy laws.  

  1. Contractual Agreements: HealthspanMD requires all third-party service providers to sign contractual agreements that mandate compliance with HIPAA and other applicable privacy laws. These agreements also outline the provider's responsibilities for safeguarding personal information and PHI.  

  1. Ongoing Monitoring: HealthspanMD regularly monitors the privacy and security practices of third-party service providers to ensure continued compliance. This includes periodic audits, reviews of security measures, and assessments of any changes in the provider's practices.  

  1. Incident Response: In the event of a data breach or other security incident involving a third-party service provider, HealthspanMD will take immediate action to mitigate the impact and ensure compliance with all legal requirements. This includes notifying affected individuals and regulatory authorities as required by law.  

By implementing these procedures, HealthspanMD ensures that all third-party service providers who handle personal information and PHI adhere to the highest standards of privacy and security. 

Disclosure for Legal Reasons 

We may disclose and release your personal information to third parties: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (b) in special cases, such as a physical threat to you or others, a threat to homeland security, to our Website or employees, or to protect our Website, system or network, our employees, agents, suppliers, licensors, content providers, and the rights and property of HealthspanMD, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, illegal conduct or a violation or alleged violation of this policy or other agreement we may have with you. 

Third-Party Links. Occasionally, at our discretion, we may include links to third-party sites on our website. These third-party sites have separate and independent privacy policies to which a user is subject. We have no responsibility or liability for the content, operations, and activities of these linked sites and are not responsible for the privacy practices of such other websites and we expressly disclaim any and all liability for the actions of third parties or licensees, including, without limitation, actions relating to the use and/or disclosure of personal information by such third parties or Licensees. We encourage our users to be aware of when they leave our website and enter a third-party website and to read the privacy statements of each website that collects their personal information. Our privacy policy applies solely to information collected by our website. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about any third-party sites linked to our Site. 

Email Marketing; Newsletters. If a user wishes to subscribe to one of our e-bulletins, email marketing, newsletters or any other informational material that we offer, we will ask for contact information, such as name and email address. 

Surveys and Contests. From time-to-time, our website requests information from our users via surveys or contests. Participation in these surveys or contests is voluntary, and the user can choose whether to provide us with such information. Information requested may include contact information, such as name and shipping address, and demographic information, such as zip code, age level. It may also be shared with other third parties as disclosed at the time of collection or in the promotion rules. 

HOW DO WE SECURE YOUR INFORMATION? 

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). 

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 

If you have any questions about the security of our website, you can send an email to info@healthspanmd.com.  

Communications from our Website. We occasionally send users of our website information on products, services, newsletters and e-bulletins. Each user has the option to not receive these types of communications and may request to be removed from our email list(s) or to close his/her registered account (see section titled Choice/Opt-Out below) or unsubscribe from our newsletter and promotional emails by clicking/pressing on the unsubscribe button at the bottom of these emails. 

Occasionally, it is necessary to send out service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email informing you of such service interruption. Generally, users may not opt-out of receiving these service-related communications. In addition, we communicate with our users on a regular basis to provide requested product information and regarding issues relating to their account via email. 

WHAT CHOICES DO I HAVE? As required by law, you may (1) have the right to access certain personal information we maintain about you; (2) request that we update or correct your personal information; (3) object to the processing of your personal information or withdraw your prior consent, if applicable; (4) ask us to block or delete your personal information from our database; and (5) ask us to transfer your personal information to another entity as you specify. 

Correction/Updating Personal Information. If a user’s personal information changes or if a user no longer desires to be a registered user, we will enable our users to correct, update or remove from our website the personal data they provided to us. Such changes can be made either through the information page on our website or by emailing us at info@healthspanmd.com(opens in a new tab)

Opt-out. Our users are given the opportunity to use some of our website and are able to opt-out of having their email address added to our marketing and promotional address lists or their information used for purposes not directly related to the provision of goods or services through our website. Any user may unsubscribe from each e-newsletter or other promotional email by clicking/pressing on the unsubscribe button at the bottom of these emails. 

Users who no longer wish to receive our e-bulletins, newsletters or other marketing and promotional materials from us or our partners may opt-out of receiving these communications by replying to any such promotional email indicating your desire to no longer receive such emails or by emailing us at info@healthspanmd.com.  

Retention of Personal Information. To the extent permitted by applicable law, we retain personal information we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy or (2) we have another lawful basis for retaining that data beyond the period for which it is necessary to serve the original purpose for collecting the data. 

CHILDREN’S PRIVACY. When it comes to the collection of personal information from children under 13, we adhere to the requirements in the Arizona Children’s Privacy Protection Act (ACPA).  

Parental Consent: Before collecting any personal information from a child under 13, we will obtain verifiable parental consent. This may include requiring a parent or guardian to provide consent through a signed form, email confirmation, or other reasonable means. Parents and guardians have the right to review their child's personal information, request its deletion, and refuse to allow any further collection or use of the child's information.  

Parental Rights: Parents and guardians have the right to review their child's personal information, request its deletion, and refuse to allow any further collection or use of the child's information. To exercise these rights, parents and guardians can contact us at . We will respond to such requests promptly and in accordance with applicable laws. info@healthspanmd.com(opens in a new tab). We will respond to such requests promptly and in accordance with applicable laws.  

Disclosure Policies: We will not disclose personal information collected from children under 13 to third parties without verifiable parental consent, except as required by law or to protect the safety of the child or others. Any third parties with whom we share such information will be required to implement appropriate safeguards to protect the child's privacy. 

Collecting Information from Children Younger Than 18 Years of Age. Our Website is not directed or intended for children under 18 years of age. We do not knowingly collect personal information from individuals under 18 years of age. If you are under 18 years of age, you should not register or provide personal information on websites or through services. If we later obtain actual knowledge that a user is under 18 years of age, we will take steps to remove that user’s personal information from our systems. If you are the parent or guardian of a child whom you believe has disclosed personal information to us, please contact us at info@healthspanmd.com so that we may delete and remove such a child’s information from our systems. 

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. 

Data Retention. We will retain your information for as long as your user account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at info@healthspanmd.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

Notification of Changes in Use of Personal Information. Our privacy policy is subject to change. In the event of any change, we will provide notice of such a change on our website. If we want to use your personal information in a manner different from that stated to you at the time you provided such information to us, we will notify you of such change by posting notification of such change on our website. At such a time, you can determine whether you wish to allow us to use your information in this different manner. If you have opted out of all communication with our website or have deleted or deactivated your account with us, then you will not be contacted, and your personal information will not be used. 

California Online Privacy Protection Act (“CalOPPA”) 
In accordance with the CalOPPA we agree to the following: 

  • Users can visit our site anonymously. 

  • Honor “do not track” signals and mechanisms. 

  • A link to our Privacy Policy is located in the footer of every page of the HealthspanMD Website, next to the link to our Terms and Conditions. 

  • Our Privacy Policy link includes the word ‘Privacy’ and can be easily be found on the pages specified above. 

  • Users will be notified of any privacy policy changes on our Privacy Policy Page. 

  • Registered users can change their personal information by logging in to their account. 

  • Users can unsubscribe from newsletters, bulletins and other promotional emails by clicking/pressing the unsubscribe button at the bottom of these emails or by contacting HealthspanMD. 

Fair Information Practices. In order to be in line with Fair Information Practices Principles we will take the following responsive action, should a data breach occur: 

  • We will notify the users via Website notification within 1 business day. 

  • We also agree to the Individual Redress Principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors. 

CAN-SPAM Act 
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. 

 We collect your email address and, in strict compliance with the CAN-SPAM Act, we commit to the following: Should you wish to unsubscribe from receiving future emails at any time, you may contact us at info@healthspanmd.com(opens in a new tab), and we will promptly ensure your removal from all correspondence.